Terms and Conditions

Deliveries

We are not liable for any deliveries unable to be fulfilled due to forces beyond our reasonable control, such as server weather, mechanical breakdowns, road traffic accidents.

If we experience difficulties in sourcing the agreed flowers/plants we will contact you immediately. In such circumstances, we reserve the right to substitute goods of a similar price and quality; however, this will be agreed with you in advance whenever possible.

All of your personal information will be kept strictly confidential and not shared with any third parties.

We will use commercially reasonable efforts to adhere to all agreed timelines and have no liability for failure to meet the agreed timelines, unless such failure is solely and directly due to our actions.

You agree that we may display photographs of our products taken at your wedding or event on our website or in our literature. If any individual is included in such photographs we will obtain your consent before using them.

By placing an order through us you agree to the terms and conditions stated above.

 

Wedding/Events

We can only accept changes made to orders 14 days before a wedding or event. All changes must be made before the final payment is made.

If you cancel your order less than 14 days before the date of the wedding or event then we cannot refund payments made.

We can accept no further liability for products once delivered to the agreed location.

Where we need to gain access to a premises you agree to arrange this access for us. If we are unable to gain access at the agreed time we are not able to guarantee that we can adhere to all agreed timelines. We cannot accept liability for cost or damage due to us not being able to gain access at the agreed time.

We will use commercially reasonable efforts to adhere to all agreed timelines and have no liability for failure to meet the agreed timelines, unless such failure is solely and directly due to our actions.

If we experience difficulties in sourcing the agreed flowers/plants we will contact you immediately. In such circumstances, we reserve the right to substitute goods of a similar price and quality; however, this will be agreed with you in advance whenever possible.